Last Updated on March 9, 2023
Oxygen Hospital Plan
Oxygen Medical Aid is a comprehensive medical aid plan that offers members access to world-class healthcare services and benefits. It was launched in October 2010 as a result of the merger between Medshield Scheme and Oxygen Medical Aid. As of 2014, the provider has 161 456 beneficiaries, making it one of the largest medical aid schemes in South Africa with an impressive AA- global credit rating and solid solvency ratio.
The scheme provides generous levels of cover for both day-to-day expenses such as consultations, medication and diagnostic tests; as well as hospitalisation costs for both planned and emergency admissions. All members have access to disease management programmes which focus on conditions like asthma, diabetes, coronary heart disease and HIV/AIDS – helping them to cope better with their chronic illness or condition. The scheme also offers emergency medical advice over the telephone 24 hours a day – providing peace of mind when unexpected emergencies occur out of normal business hours.
In addition to its core benefits package, Oxygen Medical Aid also prides itself on its commitment to customer service excellence – offering an average 14 second call response time; along with claims processing within just one working day from submission date – ensuring fast resolution times so that you can get back up on your feet quickly after receiving treatment or care from your doctor or other health practitioner.
Finally, all Oxygen Medical Aid members over 18 years old are eligible for free membership into their Vitality lifestyle rewards program – giving customers points each time they make healthy lifestyle choices like exercising regularly or eating healthily – allowing them to earn discounts off movie tickets; gym contracts; travel bookings etc…
In short: Oxygen Medical Aid provides comprehensive cover for all types of individuals at competitive rates – offering great value for money whilst still maintaining high standards when it comes to customer service delivery & unique reward programs too!
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